Privacy Policy

1. Data We Collect

We collect data you provide directly:

• Identification Data: Name, surname, email address, phone number when you enroll in courses, request information, or contact support.
• Payment Data: Information necessary for processing transactions for courses or materials (e.g., name on card, billing address). Full financial data is processed by a third-party payment provider.
• Usage Data: Information about your interaction with our portal, such as IP address, browser type, pages visited, and time spent, through cookies and similar technologies.

2. Purpose of Data Processing

We process your personal data for the following legitimate purposes:

• To provide you with access to HoReCa management and franchise courses and to manage enrollments.
• To send you communications related to our services (confirmations, updates, training materials).
• To improve the content and functionalities of our portal, including by analyzing the profitability and scaling models presented.
• To respond to your support questions and requests.
• To comply with legal obligations.

3. Cookies and Tracking Technologies

We use cookies for basic website functionality, analytics, and measurement. Some cookies may be placed by third-party services (e.g., Google Analytics) to understand how the portal is used. You can manage your cookie preferences in your browser settings.

4. Sharing with Third Parties

We do not sell your personal data. We may share it with:

• Service Providers: Trusted partners who assist us with payment processing, website hosting, or email marketing services, strictly based on instructions and for the purposes described here.
• Legal Authorities: Only if legally required or to protect our rights.

5. Your Rights

In accordance with data protection regulations, you have the following rights:

• Right of access to your personal data.
• Right to rectification of inaccurate data.
• Right to erasure ("right to be forgotten") under certain conditions.
• Right to object to processing for direct marketing.
• Right to data portability.
• Right to withdraw consent at any time, where processing is based on consent.

To exercise these rights, please contact the Data Protection Officer at the address below.

6. Data Protection Contact

For any questions regarding this policy or to exercise your rights regarding personal data, you can contact: